Work Modes

The Work Modes

The earliest version of the WorkNavigator Dashboard categorized the key activities according to the type of knowledge work they represent. Because the Value of importance of the activities provides quicker and more useful insights when analyzing work, it became the default setting for the Work Dynamic and Human Capital models. The WorkNavigator Dashboard continues to provide the capability to view these Models through the lens of the Work Modes.

The four different modes

All the activities in the Wpa-Dashboard belong to one of four categories. The categories are called "capital" because they contain activities that the population chose as one of their five key activities. They represent time, and therefore a form of "capital".

• Productive capital: activities that typically "produce" something that "knowledge workers" create;
  • Non-physical things like thoughts, ideas, concepts, etc. People typically use an "information carrier" to carry out such a task.
  • Physical things like documents, files, records in a database, designs, etc.;
  • A computer or mobile device is typical, but it can also be a notebook or binder.
• Innovative capital: activities that could yield innovation;
  • Activities cannot be done without talking;
  • Innovation requires communication and therefore these activities are about forms of communication.
• Intellectual capital: activities that improve the knowledge or skills of the population. 
  • Activities related to the concept of "learning".
• Social capital: activities that yield stronger social cohesion between people in teams. 
  • Creates a sense of belonging instead of just being a "human resource";
  • This category is somewhat special since the digital Interview asks people about their "key activities" and activities that create social ties is very valuable to an organization, it is not typically something someone recognizes as being part of their "job". Therefore, it contains only one broader definition of an activity: "Meeting people & talking".